You can rename Detrack job statuses to match your internal workflow and the terminology that your team and customers are familiar with, so that everything feels consistent from dispatch to delivery.
For example, you might rename "Completed" to "Delivered" or "Job Done" if your team prefers something more informal.
Note: This feature is only available in the Detrack Advanced Plan
Enabling Custom Status
Navigate to Settings > Job > Status.
Once the feature is enabled by support, check the Enable Custom Status checkbox to activate custom status configuration.
You can now rename each status to match your workflow. Click Save to apply your changes.
Where Custom Statuses Are Reflected
Once configured, your custom statuses will appear throughout Detrack in these areas:
Jobs page (Today's Jobs, Calendar, Vehicles, Recurring Schedule, Search Jobs, Bulk Search, Bulk Update)
Map
Routes
Reports (Daily Summary, Job Summary, Export File)
Tracking Widget (Preview, Legends)
Rate Cards (Job Pricing)
Settings (Default Job Status dropdown)
Example where customized job statuses are used
Here are some examples of how custom statuses appear once configured:
Today's Jobs Page
Map View
Tracking Widget