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How To Disable Two Factor Authentication (2FA) For Your Account

Written by Fin

The Two Factor Authentication (2FA) is a security process in which you must provide an alternate factor to verify yourself, prior to logging into your account.

There are 2 methods to disable the 2FA, and this tutorial will show you the steps to do so.

Method 1: Through Dashboard

  1. Navigate to Account > Two Factor Auth.
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  2. Click on the Disable button to remove the 2FA.

Method 2: Through entering of Scratch Code

This method is primarily for users who had lost their device to remove the 2FA.

  1. Navigate to https://app.detrack.com/dashboard/#/login

  2. Enter your email and password.
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  3. Click Sign In.
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  4. Click Lost Device.
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  5. Enter your Scratch Code. The Scratch Code will only appear once during the 2FA setup.
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  6. Click Submit and your 2FA will be disabled.

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