To enable high priority jobs to be placed at the top of a driver's job list, you can use the sticky job feature to select the Job types to be tagged as a priority job.
Once a job has been tagged as a sticky job, this job will be moved up to the top of the Detrack Driver app job list. The driver will continue to see these priority jobs on top of their list until they have completed the jobs.
This feature is useful for those who want to alert and ensure drivers will see and remember the urgent jobs or jobs that require them to finish first.
Steps
Enable the Job Type field
Go to Settings > Delivery/Collection.
Under the Fields tab > Enable the Job type.
Click Save.
Create a list of tags for the sticky jobs.
Go to Setting > Job > Sorting.
Under Sticky Job Type, enter the name of your priority job such as Express, Urgent, Priority (a new line for each Job Type). You can enter more than one name in the box.
Click Save.
Usage
When you are creating a delivery / collection job, tag your job in the Job type field as per the list of Sticky Job Type.
Go to Jobs > Calender > Date
Click on Deliveries/Collection > Add Delivery or Collections > Add Collections
Enter the delivery details and enter the Job type e.g. Express, Urgent, Priority (required to match the names of the list you have previously saved as a sticky job)
Click Save.
On top of entering the Job Type in the delivery or collection forms, admins may also upload the Job Type names by creating an additional column called Job Type in the import delivery / collection file.