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How To Manually Locate Your Address For Delivery Or Collection
How To Manually Locate Your Address For Delivery Or Collection
Operator avatar
Written by Operator
Updated over a week ago

Geocoding is a "guessing" algorithm, which can fail or produce inaccurate results.

To correct the issue, you may manually locate your address for your delivery / collection job.

Steps

  1. Click the map-marker icon under the Map column to open a pop-up.

  2. On the map, you may drag-and-drop the map marker pin to locate your address.
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  3. Click Save when done. The located address will appear under the Address Latitude and Address Longitude columns.
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Checking Of Address Against Google Map

  1. To check you input address on Google Map, click on the Locate in Google Map button.

  2. A drop-down will appear.

  3. Clicking the By Address option will open up a new window and send your input address to Google Map to search.
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    There are 2 ways to obtain the latitude and longitude.

    1. Right-click on the map-marker in Google map, and copy the latitude and longitude.
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    2. From the URL of the address bar to correct your latitude and longitude in Detrack.
      e.g. https://www.google.com/maps/@1.3463895,103.9791334,16.2z?hl=en

  4. Paste the latitude and longitude back into job.

  5. Click Save when done.

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