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How To Capture A Signature For Specific Failed Delivery / Collection Reasons In The Driver App
How To Capture A Signature For Specific Failed Delivery / Collection Reasons In The Driver App
Fin avatar
Written by Fin
Updated over 3 months ago

This tutorial is about capturing a signature for specific failed delivery / collection reasons in the Driver App.

Setting Up The Reasons

  • Navigate to Settings > Delivery / Collection.
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  • Enter the Reasons in the Failed Delivery / Collection Reasons Requiring Signature > Save.
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How To Use

  1. Create a job and assign it to the Driver App.

  2. Tap into the job > Tap on the Red Cross button to fail the job.

  3. A list of reasons will appear.

  4. Whenever a reason that corresponds to an entry in the Failed Delivery / Collection Reasons Requiring Signature is selected, there will be a prompt for the collection of signature prior to submission.

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