This tutorial is about capturing a signature for specific failed delivery / collection reasons in the Driver App.
Setting Up The Reasons
Navigate to Settings > Delivery / Collection.
โEnter the Reasons in the Failed Delivery / Collection Reasons Requiring Signature > Save.
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How To Use
Create a job and assign it to the Driver App.
Tap into the job > Tap on the Red Cross button to fail the job.
A list of reasons will appear.
Whenever a reason that corresponds to an entry in the Failed Delivery / Collection Reasons Requiring Signature is selected, there will be a prompt for the collection of signature prior to submission.