Skip to main content
All CollectionsDetrack Marketing
How To Integrate E-Commerce Stores Using Detrack Connect
How To Integrate E-Commerce Stores Using Detrack Connect

Integrating various software and e-commerce platforms can be a game-changer for businesses to streamline their operations and enhance customer experiences.

Written by Peter Yu
Updated over a week ago

To ensure you can do exactly that, Detrack offers a robust solution with its integration platform – Detrack Connect.

Much like Zapier, Detrack Connect is a bridge that facilitates seamless connections between merchants’ storefronts, such as Shopify and WooCommerce, and Detrack’s delivery tracking system.

What is Detrack Connect?

Detrack Connect is a robust integration platform – it bridges various software systems and e-commerce platforms, allowing for seamless communication and data exchange.

Specifically designed for businesses in the logistics and e-commerce industries, Detrack Connect enables direct integration between merchants’ storefronts (such as Shopify, WooCommerce, Magento, etc.) and Detrack’s delivery tracking and proof of delivery solution.

Similar to services like Zapier, Detrack Connect facilitates the automatic pulling of orders and delivery requests from e-commerce stores into Detrack’s system. This integration empowers businesses with real-time tracking capabilities and automated delivery status notifications.

detrack connect

Why Integrate with Detrack Connect?

  • Enhanced Visibility: Integration with Detrack Connect provides real-time visibility into the delivery process, allowing you to track shipments from when they leave your warehouse until they reach the customer’s doorstep.

  • Improved Efficiency: By automating the delivery tracking process, Detrack Connect reduces the need for manual intervention, saving time and resources. This efficiency translates to faster delivery times and improved customer satisfaction.

  • Accurate Proof of Delivery: Detrack Connect captures proof of delivery electronically, eliminating the need for paper-based systems. This reduces the risk of errors and provides indisputable evidence of delivery, mitigating disputes and enhancing customer trust.

  • Seamless Integration: Detrack Connect integrates with leading e-commerce platforms such as Shopify, WooCommerce, Magento, and more. This ensures a hassle-free setup process and compatibility with your existing e-commerce infrastructure.

Steps to Integrate E-Commerce Stores Using Detrack Connect

  1. Sign Up for Detrack Connect: Visit the Detrack website and create an account. Choose the plan that best suits your business needs.

  2. Connect Your E-Commerce Store: Log in to your Detrack Connect account and navigate to the integration settings. Select your e-commerce platform from the list of supported integrations and follow the instructions to connect your store.

  3. Configure Settings: Customize the integration settings according to your preferences. You can configure notifications, delivery tracking options, proof of delivery requirements, and more.

  4. Test Integration: Before going live, it’s essential to test the integration to ensure everything functions correctly. Place a test order on your e-commerce store and verify that the delivery tracking and proof of delivery features are working as expected.

  5. Go Live: Once satisfied with the testing results, you can activate the integration and start using Detrack Connect to streamline your e-commerce operations.

Benefits of Integrating E-Commerce Stores Using Detrack Connect

  • Improved Customer Experience: Real-time tracking and updates keep customers informed about their order status, enhancing transparency and satisfaction.

  • Operational Efficiency: Automated delivery tracking and proof of delivery reduce manual workload and streamline operations, leading to cost savings and increased productivity.

  • Reduced Disputes: Accurate proof of delivery minimizes disputes and chargebacks, protecting your business reputation and bottom line.

  • Scalability: Detrack Connect scales with your business, accommodating growth and increasing order volumes without compromising performance.


Integrating your e-commerce store with Detrack Connect is a strategic move to optimize your delivery processes and enhance the overall customer experience.

Leveraging real-time tracking, automated proof of delivery, and seamless integration capabilities can streamline operations, reduce costs, and drive business growth.

Embrace the power of Detrack Connect and take your e-commerce business to new heights of success.

Did this answer your question?