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Why are the jobs in submitting status?

Charles avatar
Written by Charles
Updated over 2 months ago

Whenever the jobs fail to get submitted to the servers (e.g. servers or internet connection issue), the jobs would be in Submitting Mode.

There is an auto submission mechanism within the Driver App that would attempt the process.

Should the above mechanism fail, there is a Forced Resubmit within the Driver App to submit the information manually.

  • Check internet connection.

    • Use an alternate internet connection (e.g. WiFi) if available.

  • Job in Submitting status.


  • Click the Menu button.


  • Click Force Resubmit.


  • Click Yes.

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