Before your drivers hit the road, it's worth making sure their devices are set up for success. The Detrack Driver app relies on a few core device capabilities — GPS, a stable internet connection, and phone access — to deliver live tracking, real-time job updates, and seamless customer communication. Here's everything you need to know to ensure your drivers are running on compatible devices.
Step 1: Check Your Device Specs
Find your device type below and make sure it meets the minimum requirements.
If you are an Android user
What to Check | What You Need |
Android version | 7.0 or newer |
RAM | 3 GB or more |
Free storage | 200 MB or more |
Google Play Services | Installed and up to date |
If you are an iOS user
What to Check | What You Need |
iOS version | 16.0 or newer |
RAM | 2 GB or more |
Free storage | 200 MB or more |
Not sure how to check? On Android, go to Settings → About Phone. On iPhone, go to Settings → General → About.
Step 2: Make Sure These Are Turned On
Great — your device qualifies! Now just make sure these are enabled and your driver will be all set:
GPS — Keeps drivers on track with live tracking and route navigation.
Internet access — Mobile data or WiFi keeps job updates, photo uploads, and notifications flowing in real time.
Phone calls — So drivers can reach customers directly from the app without switching between apps.
Step 3: Set Up for the Best Experience
You're nearly there! These last few extras aren't required, but they make a noticeable difference out in the field:
🗺️ Install a navigation app — Google Maps, Waze, or Sygic. Drivers get turn-by-turn directions without ever leaving the app.
📶 Check your connection — A strong, stable connection keeps everything running smoothly. Mobile data works great; WiFi is fine too.
🔋 Bring backup power — GPS and camera use adds up on long shifts. A car charger or power bank keeps drivers going all day.
What You Don't Need
Good news — Bluetooth, NFC, fingerprint or face unlock, and tablets are all optional. No need to worry about those.
All set? Great — your drivers are ready to hit the road! If you have any questions along the way, our support team is always happy to help