How To Setup Webhooks In Detrack | Detrack Help Center

Webhook PUSH notifications is a HTTP callback, i.e. this feature is for Detrack to POST a notification to the specified Webhook URL whenever there is a status update for the job.

This feature is used in the integration process to send information to your downstream third-party applications / systems.

Our PUSH notification will be posted from the I.P. addresses below. If necessary, kindly whitelist these I.P. addresses.

44.236.78.196
44.228.138.42
52.13.202.33

Trigger	Description
In Transit	New job is added, with the primary status set to In Transit.
Info Received	New job is added, with the primary status set to Info Received.
Scheduled	Occurs when the job status is In Progress has an assigned driver date is of future date
In Progress	Occurs when the job status is In Progress.
Heading To	Driver tap Head To Location in Driver App.
Partially Completed	The job is partially completed, i.e. the job has at least 1 item being rejected in the Item Details.
Failed	The job has failed.
Return	The job is set to the Returned status.
On Hold	The job is set to the On Hold status.
Deleted	When the job is Deleted.

To receive the webhook notification, you will need a small web application that can accept the HTTP requests by adding a webhook URL to your application.

Example frameworks of server-side programming languages:

Language	Framework
C#	ASP.NET MVC
Java	Servlets Spark
Node.js	Express
Python	Django Flask
Ruby	Rails Sinatra
PHP	Laravel Symfony Yii

For more information on the payload of the PUSH notifications, kindly refer to:

Version 1:
- Delivery Push Notification

Version 2:

Detrack V2 API Documentation
Example PUSH Notification

{
  "id": "6253e449366df67ff7e75590",
  "type": "Delivery",
  "recipient_sender_device_signature_file_url": null,
  "signature_file_url": null,
  "photo_1_file_url": null,
  "photo_2_file_url": null,
  "photo_3_file_url": null,
  "photo_4_file_url": null,
  "photo_5_file_url": null,
  "photo_6_file_url": null,
  "photo_7_file_url": null,
  "photo_8_file_url": null,
  "photo_9_file_url": null,
  "photo_10_file_url": null,
  "primary_job_status": "dispatched",
  "open_to_marketplace": false,
  "marketplace_offer": null,
  "do_number": "Test1",
  "attempt": 1,
  "date": "2022-04-11",
  "start_date": "2022-04-11",
  "job_age": 1,
  "job_release_time": null,
  "job_time": null,
  "time_window": null,
  "job_received_date": null,
  "tracking_number": null,
  "order_number": null,
  "job_type": null,
  "job_sequence": null,
  "job_fee": null,
  "address_lat": null,
  "address_lng": null,
  "address": "Dummy Address",
  "company_name": null,
  "address_1": null,
  "address_2": null,
  "address_3": null,
  "postal_code": null,
  "city": null,
  "state": null,
  "country": null,
  "billing_address": null,
  "deliver_to_collect_from": null,
  "last_name": null,
  "phone_number": null,
  "sender_phone_number": null,
  "fax_number": null,
  "instructions": null,
  "assign_to": "Adam",
  "notify_email": null,
  "webhook_url": null,
  "zone": null,
  "customer": null,
  "account_number": null,
  "job_owner": null,
  "invoice_number": null,
  "invoice_amount": null,
  "payment_mode": null,
  "payment_amount": null,
  "group_id": null,
  "group_name": null,
  "group_code": null,
  "source": null,
  "weight": null,
  "parcel_width": null,
  "parcel_length": null,
  "parcel_height": null,
  "cubic_meters": null,
  "boxes": null,
  "cartons": null,
  "pieces": null,
  "envelopes": null,
  "pallets": null,
  "bins": null,
  "trays": null,
  "bundles": null,
  "rolls": null,
  "number_of_shipping_labels": null,
  "attachment_url": null,
  "detrack_number": "DET4640992408",
  "status": "dispatched",
  "tracking_status": "Out for delivery",
  "reason": null,
  "received_by_sent_by": null,
  "note": null,
  "carrier": "",
  "pod_time": null,
  "pod_lat": "",
  "pod_lng": "",
  "pod_address": "",
  "address_tracked_at": null,
  "arrived_lat": null,
  "arrived_lng": null,
  "arrived_address": null,
  "arrived_at": null,
  "texted_at": null,
  "called_at": null,
  "serial_number": null,
  "recipient_sender_device_pod_at": null,
  "recipient_sender_device_signed_by": null,
  "signed_at": null,
  "photo_1_at": null,
  "photo_2_at": null,
  "photo_3_at": null,
  "photo_4_at": null,
  "photo_5_at": null,
  "photo_6_at": null,
  "photo_7_at": null,
  "photo_8_at": null,
  "photo_9_at": null,
  "photo_10_at": null,
  "actual_weight": null,
  "temperature": null,
  "hold_time": null,
  "payment_collected": null,
  "auto_reschedule": null,
  "actual_crates": null,
  "actual_pallets": null,
  "actual_utilization": null,
  "goods_service_rating": null,
  "driver_rating": null,
  "customer_feedback": null,
  "eta_time": null,
  "live_eta": null,
  "depot": null,
  "depot_contact": null,
  "department": null,
  "sales_person": null,
  "identification_number": null,
  "bank_prefix": null,
  "run_number": null,
  "head_to_delivery_at": null,
  "pod_at": null,
  "job_price": null,
  "insurance_price": null,
  "insurance_coverage": false,
  "total_price": null,
  "payer_type": null,
  "remarks": null,
  "items_count": 0,
  "service_type": null,
  "warehouse_address": null,
  "destination_time_window": null,
  "door": null,
  "time_zone": null,
  "created_at": "2022-04-11T16:18:18.034+08:00",
  "on_demand": false,
  "vehicle_type": null,
  "priority": null,
  "service_time": null,
  "contractor_group_name": "",
  "connect_token": null,
  "connect_host": null,
  "connect_id": null,
  "verification_code": 3615,
  "locker_address": null,
  "locker_lat": null,
  "locker_lng": null,
  "locker_transaction_id": null,
  "locker_transaction_status": null,
  "locker_station_id": null,
  "locker_error": null,
  "use_locker": false,
  "geofence_ack_at": null,
  "geofence_ack_lat": null,
  "geofence_ack_lng": null,
  "mass_pod": null,
  "pod_gps_status": null,
  "pod_gps_permission": null,
  "job_order": null,
  "tracking_status_code": "dispatched",
  "driver_mobile_number": "123456789",
  "reattempted": null,
  "cubic_meter": null,
  "tracking_link": "https://trk.la/JAJddop",
  "contactless_signature_link": "https://trk.la/JAJddop?s=1",
  "booking_link": "https://trk.la/JAJddop?b=1",
  "can_reattempt": false,
  "items": [],
  "milestones": [
    {
      "status": "out_for_delivery",
      "assign_to": "Adam",
      "reason": null,
      "pod_at": "2022-04-11T16:18:18.032+08:00",
      "created_at": "2022-04-11T16:18:18.034+08:00",
      "user_name": "FrostyDeliveries"
    }
  ]
}

Refer to the various fields and descriptions.

Delivery / Collection

To set up the webhook for both Delivery and Collection jobs.

Navigate to Integrations > Webhook.
Enter your Webhook URL for receiving the webhook PUSH notification.
You may select the required triggers (based on job status) to push the information over to the designated URL.

Authentication (Optional)

Basic Auth
1. Select Basic Auth for Webhook Auth Type.
2. Enter your Username and Password into the Username and Password fields respectively.
Custom Header
1. Click the Add button to display a table .
2. Provide the Name and Value.
Click Save when done.

Alternatively, if you wish to separate the webhooks into Delivery and Collection jobs, you may enter the Webhook URL separately under Settings > Delivery or Collection.

Navigate to Settings > Delivery / Collection.
Click on the Webhook URL tab.
Enter the Webhook URL into the field.

Checking Of Webhook Status And Re-POSTing

For checking of webhook status, navigate to Settings > Job > Fields.
Enable the Webhook URL field.
Click Save when done.
Create a dummy job.
Click the icon under the Webhook Status column to open a pop-up.
You may refer to the various HTTP statuses for troubleshooting, and re-post the PUSH notification by clicking on the icon under the Repost column.

HTTP Status Codes

HTTP Status Code	Description
2xx	OK.
3xx	Redirect.
4xx	Client Error Response.
5xx	Server Error Response.