You can customize how your job data appears in Detrack by mapping Detrack fields to your own internal terms. This ensures your job data in Detrack looks familiar and works seamlessly for your team. Whether you’re importing job details or exporting delivery completion data, Detrack’s field mapping feature makes it easy to align Detrack with your workflow.

Field mapping enables you to rename Detrack field names to match your internal terms. For example, if Detrack uses Address but your organization calls it Delivery Address, you can map the two fields so everything feels consistent and easy to understand.

Let us guide you on how this works:

You can rename each field in Detrack to match your internal terms by going to Settings > Jobs > Fields. The Customized Header column is where you add your internal naming conventions

For Example:

Detrack has over 100 fields that can utilize to cater to your workflow. Fields can be renamed and displayed across various touchpoints in Detrack. (Learn more about Detrack fields)

When using Detrack, you will primarily work with 2 types of fields, namely import fields and export fields

Import fields are job details you upload into Detrack that is provided to your drivers during a delivery/collection, such as:

These details are typically uploaded into Detrack via an excel/csv file, created manually through a job form or via API integration with any upstream system you may have

Export fields are job details collected by your driver during job completion on the driver app, such as (eg. time of completion, driver notes, failed reasons, driver inputs such as weight, temperature and actual quantity)

You can decide how you want to display your mapped fields to your drivers, internal users and your end customers.

These fields can be displayed across various touchpoints such as the

You can enable the relevant checkbox from the Settings > Job > Fields page

You might have workflows that involves multiple groups which require their own respective field mapping. (Learn more about groups)

Some notable scenarios are:

You can navigate to Users > Groups tab > Edit Group > Import settings and customize the field mapping logic for each Group.

If you need more help mapping your fields, our friendly support team is here to assist you 24/5 via the intercom live chat! You can also email us at support@detrack.com